As the need for housing for people with developmental and other disabilities continues to grow, our need for employees passionate about our mission continues to grow as well. Two of our most common positions, Housing Coordinator and Resident Coordinator, occasionally have openings. If you have interest in either of these positions after viewing the duties which are outlined below, fill out the following form and we will contact you when we have an opening.
The Housing Coordinator (HC) is an essential part of the Housing Choices team. It is the housing coordinator's job to actively work to increase housing opportunities for their assigned clients. HCs help our clients through the process of obtaining and retaining Housing Choice Vouchers which determine eligibility for subsidized housing. Additionally, HCs aid clients in applying, qualifying, and moving into affordable housing.
- Respond to referrals of new clients in a timely manner, including completing the intake form and the assessment of housing needs and preferences.
- Assist clients and their support staff and family members in completing applications and providing necessary documentation to be placed on wait lists for specific affordable housing rental properties and the Housing Choice Voucher program (when available) and for qualifying for housing (or a voucher) when selected from a wait list.
- Minister all aspects of presenting qualified applicants for designated units in partner properties in the assigned county, including maintaining and administering the wait list, showing the property to interested clients, and assisting clients selected from the wait list to submit documentation necessary to qualify for the unit.
- BA or BS required, preferably in Social Services or another relevant field.
- Fully bilingual (written and oral) in English and Spanish or Vietnamese.
- Bicultural understanding of Spanish/Vietnamese speaking communities.
- Valid driver’s license with clean driving record
Essential Duties and Responsibilities:
It is the Resident Coordinator's (RC) job to help tenants with developmental and other disabilities maintain their rental apartment at our partner properties. We see housing as a foundation for all other aspects of independent living, and our efforts are integral to helping our clients achieve housing stability. You'll collaborate as part of a tight-knit team of Resident Coordinators while providing a variety of housing support services to our clients: troubleshooting challenging situations with clients, helping them maintain their housing, and becoming an important part of their lives. You'll regularly marshal different resources for your clients, including family, social service, legal, and financial assistance. You'll support clients through interpersonal conflicts, administrative logistics, and healthy lifestyle choices. You'll guide clients through understanding their lease agreements as well as helping them to understand their rights and responsibilities as a tenant. You'll act as a liaison with the property manager for the residents, their other support staff, and their family members.
Reports to: Resident Coordination Program Manager
Bilingual Differential : 5% of salary based on job requirement for Spanish or Vietnamese
- Driven to help people with developmental and other disabilities succeed in a community housing environment.
- You are a great listener, empathetic, and know how to set clear professional boundaries.
- Able to communicate complex options in straight-forward ways to clients who possess a range of listening and processing abilities and prior life experiences.
- Comfortable working in teams, being mentored by your supervisor, and taking initiative - and balancing these three methods of work.
- You provide extraordinary client service, act with integrity regarding ethical standards, and are dedicated to a diverse workplace.
- You balance your many responsibilities with ease and success. You are disciplined and consistent in using our electronic tools to track your time, client progress, and outcomes.
Minimum Qualifications and Experience:
- AA degree or two years college required--BA or BS degree is preferred.
- Relevant experience providing direct service to individuals with developmental and other disabilities or other low-income people
- Possess a valid California Driver's' License, proof of automobile insurance, and a clean driving record.
- Pass Department of Justice criminal background check.
- First Aid/CPR training
- Spanish/English bilingual preferred
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability or any other protected status.